Support
We’re a small team and read every message.
Contact us
Email support@getapatheia.com. We aim to reply within 3 working days.
If you’re struggling or in crisis, please don’t wait for an email reply. Apatheia isn’t a substitute for professional help. Contact your local emergency number, or find a free, confidential helpline in your country at findahelpline.com (opens in a new tab).
Frequently asked questions
When and where can I get Apatheia?
Apatheia is launching on iPhone first, with Android to follow. Join the waitlist and we’ll email you when it’s available.
How do I sign in?
You can sign in with Apple, or with an email address and password.
Where are my journal entries kept?
Entries are saved on your device, and a copy is stored securely with your account. They’re private: no other user can ever see them, and we never sell or share them. The full privacy policy (coming before launch) will set out exactly how they’re handled.
Can I export my journal?
Yes. Go to Profile → Export Entries to save a copy of every entry. Exporting is free for everyone.
How do subscriptions work?
Apatheia Premium is billed through the App Store. You can manage or cancel it at any time from Profile → Manage Subscription, or in your device’s Settings → [your name] → Subscriptions. Deleting the app or your account does not cancel a subscription. To restore a purchase on a new device, use Profile → Restore Purchases.
How do I delete my account?
See Delete your account for step-by-step instructions and what gets deleted.
I found a bug or have an idea.
We’d love to hear it. Email support@getapatheia.com with what happened, your device and the app version (shown at the bottom of the Profile screen).